Business Process Management (BPM)
Etihad Global, Business Operations Support Services, specializes in Business Process Management, offering Consulting, Auditing, Training and Technology, all under one roof.
Our Business Process Experts are here to help you concretely identify your key business processes, and uncover ways to monitor and measure them. We show you how your processes interact with one another and what impact they have on your stakeholders, customers, and revenue.
Our experienced team provides auditing services – systematically identifying inefficiencies, helping develop each of your processes, decreasing costs, reducing waste and improving your bottom line.
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Who We Are & What We Do
Etihad Global, Business Operations Support Services offers dedicated personnel who specialize in consultancy, auditing, and professional services to include lean, six sigma, and other process-based approach schemes to their clients. This enables us to consistently drive business improvement, lower waste, reduce costs and increase profit.
We provide high customer satisfaction by rendering excellent service, quality reporting, and furnishing a business relationship with our clients. We will maintain a friendly creative work environment that respects diversity, ideas, and hard work.
Whether or not you have experience running a business with a full staff of employees, a helping hand from a team of business management professionals is always welcome for a growing business.
Our team can help support you with the daily operations of your business from creating policies / procedures and overall business operational support, to managing your employees, to helping you execute your strategic goals. The business management crew at Etihad Global is your trusted partner to help move you out of the daily minutia and into growing your business and concentrating on the areas of expertise you excel at.
Regardless of the size of your business or total number of individual employees, our expert business support team is ready to assist you in growing all areas of your corporate business strategy, up to and including:
- A fully staffed accounting department at your disposal
- Full bookkeeping services, including payroll prep and data entry
- Strategic planning for helping your company realize its business goals
- Human resources and employee management support
- Manufacturing support to help your company control costs, improve efficiency, increase productivity, employee management, improve inventory management and work flow, and policy and process development
- Comprehensive Odoo, company-wide ERP system and other software installation, setup, training, maintenance and support
No matter what area of your business needs operations support, Etihad Global is ready to assist you. Ever since the company’s founding we’ve made it our mission to do everything we can to help small and medium businesses like yours achieve their long term financial goals and grow their business far beyond what they started with. When you’re looking for the leading solution in operations support, or someone to help you with general day to day operations management, look no further than Etihad Global.
Business Process Management: The Art of Working Smarter, Not Harder.
Streamline your operations, eliminate costly errors, and empower your team. We turn your complex workflows into a competitive advantage.
Is your team buried in repetitive tasks, manual handoffs, and confusing approvals? Are you struggling to maintain quality and speed as you grow? You're not alone. The solution is Business Process Management (BPM).
BPM is not a one-time fix; it's a powerful, ongoing practice for modeling, automating, and optimizing your business processes to drive efficiency, enhance agility, and improve overall outcomes.
Think of it as the central nervous system for your company's operations. It connects your people, data, and systems into a cohesive, transparent, and high-performing unit.
How Does BPM Work? The Continuous Cycle
We guide you through a proven, cyclical methodology:
Discover & Map: We visualize your current processes ("as-is") to understand exactly how work flows, identifying bottlenecks, redundancies, and delays.
Analyze & Model: We analyze the mapped processes to find root causes of inefficiency and design an improved, future-state ("to-be") model.
Implement & Automate: We deploy the new process, often using automation to handle repetitive tasks, routing work intelligently, and ensuring consistency.
Monitor & Measure: We track the performance of your live processes in real-time with dashboards and analytics, measuring against key metrics (KPIs).
Optimize & Improve: Using real data, we identify new opportunities for refinement, closing the loop and fostering a culture of continuous improvement.
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Tell Us About Your Business Processes
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